All orders must be purchased online with correct information for a successful delivery. Please make sure you select the delivery option at checkout.

No refunds all sales are final. You will receive a tracking number once your order is fulfilled and shipped. Exchanges are negotiable in certain cases.

All exchange request must be sent via email to Info.iamkeisharoberts@ include the following; Full name, purchase, reason for exchange, pictures of each product to be exchanged.

Shipping cost are based on your location and is available at checkout. Shipping is 2-3 business days once order is placed.

Pickup is free. This option is available at checkout. Pickup is available at our Store front. Flawless Hair Studios 9505 Warwick blvd Newport News,Va.
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